Watch out for FTX claim scam! Kroll security issue leads to claimants' data leak, some users have received phishing emails

FTX official Twitter stated that the claims agent Kroll, responsible for the bankruptcy case, experienced a cybersecurity incident that exposed non-sensitive customer data of certain claimants in the bankruptcy case.

The incident occurred at Kroll, and Kroll is directly informing affected individuals and providing measures that customers can take to protect themselves.

FTX: User Accounts and Passwords Not Managed by Kroll, System Still Secure

FTX's official Twitter account stated that FTX user accounts and passwords are not managed by Kroll, and FTX's own system has not been affected.

FTX: Beware of Phishing Emails

Kroll has assured FTX's creditors that it promptly took control and rectified the situation, while FTX's creditors are closely monitoring the situation. Users are advised to remain vigilant and beware of phishing emails and scams pretending to be related to bankruptcy proceedings.

(1/3) FTX learned that Kroll, the claims agent in the bankruptcy, experienced a cybersecurity incident that compromised non-sensitive customer data of certain claimants in the pending bankruptcy case.

— FTX (@FTX_Official) August 25, 2023

Reader Feedback: Phishing Emails Reported, Do Not Fall for Them

According to reader feedback, some have received emails claiming to facilitate claim withdrawals. As the bankruptcy proceedings for FTX are still ongoing, withdrawal services would not be available. Users are cautioned against phishing emails and should not submit any sensitive information such as account details and passwords.