Binance Web3 User Security Salon: Common Scam Cases and Response Sharing

(This article is provided by Binance)

This article is provided by Binance

Organized by the leading global blockchain and virtual asset infrastructure provider Binance, and co-organized with blockchain media, Blockcast, and Sangbiqushi, the first offline security event "Web3 User Security Salon" was held in Kaohsiung on the 12th. Trend Micro, a well-known anti-fraud software company in Taiwan, was invited to share insights on Web3 security issues and common scam techniques in the current virtual asset market. Through sharing actual case studies, the event aimed to help community users establish security awareness, identify potential risks, and educate users on how to deal with scams.

As the blockchain and virtual asset market evolves, promoting industry education is crucial to fostering adoption, especially in the face of malicious actors taking advantage of the public's unfamiliarity with emerging technologies. Such actions not only lead to misunderstandings about the virtual asset industry but also hinder industry growth. As an industry leader, Binance has always prioritized user protection and aims to create a healthy environment for the Web3 industry. The salon event held in southern Taiwan for the first time received support and positive feedback from the community.

In the discussion on Web3 security issues, Paul, Trend Micro's associate director and anti-fraud expert, analyzed security issues in Web3 into four main layers: Access Layer, Use-case Layer, Infrastructure Layer, and Protocol Layer. He shared potential scenarios users may encounter at each layer. Paul emphasized that fraud and crime could stifle the future of Web3, leading to the contraction of related industry chains, as seen in negative cases during the NFT boom. He stressed the importance of continuous learning in Web3 development for everyone to move the industry forward positively.

Regarding the welcomed C2C feature in the Binance community, Demi, Binance's C2C operations manager, shared common scam issues between buyers and sellers, such as falling into third-party scams and encountering fake customer service. When conducting transactions using C2C, Demi advised users to only choose certified merchants for transactions and reject all offline transactions outside the platform. Users should not assist anyone in buying or selling virtual assets. She emphasized that providing different information during C2C transactions is for strict identity verification to safeguard user asset security.

Binance community manager Chloe shared many cases shared by community users, including common scams like counterfeit text messages, phishing attacks, or recent romance scams. She reminded the community to remain vigilant at all times, even when receiving messages from close friends or family members, and encouraged users to use other authentication tools like Google Authenticator or Yubikey to enhance security. Chloe also emphasized that Binance customer service will never privately message anyone. If there are any doubts, users should contact official customer service personnel through proper channels or seek assistance within the Binance official community.

Lastly, in the event of fraud or hacking attacks, the guest speakers reminded everyone to stay calm, preserve relevant evidence, notify official customer service, seek assistance from law enforcement agencies, and not easily trust external "experts" to avoid secondary scams.