Attention FTX Digital Markets customers! Please complete the KYC process within 30 days.

In early October, a U.S. bankruptcy court judge in Delaware approved FTX's restructuring plan, under which 98% of FTX creditors will receive approximately 119% of their allowed claim amounts within 60 days of the plan taking effect. FTX Digital Markets, Ltd. (Bahamas) has recently issued a notice for KYC submission verification, which users must complete in order to proceed to the next stage of the claims process. Users are required to fulfill the KYC requirements within 30 days of receiving the notification.

KYC Process

Log in to the claiming website: https://digitalmarketsclaim.pwc.com/

Choose the fourth option, Identity Verification

Next, agree to the privacy policy

Choose whether you are applying for your own account or on behalf of someone else

Confirm the information is correct and submit

Next, confirm personal information, including name, date of birth, residential address, and ID number. Please note that this stage cannot be changed after confirmation, so please double-check before submitting, especially ensuring that the address matches the subsequent uploaded bills and other proof documents.

Afterward, a QR code and URL will appear. Since the verification process requires the use of a camera, users can choose to upload verification using a mobile phone or computer and can switch at any time, including:

• Identity documents such as a passport or ID card
• Two address proof documents issued within three months, including utility bills, government documents, etc.
• Open the camera for a selfie confirmation

The system will immediately verify if the uploaded documents meet the requirements. Upon completion, a success message will appear, and you can then wait for further instructions on submitting Payment Instruction Submission and Claim Settlement.